For customer service please call 888-970-9332 or email us at .To check the status of your order, please click here.

Frequently Asked Questions

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What is included in the TV offer?

1 Arctic Air Hat in your choice of style for just $19.99 with Free Shipping and Handling, Double the Offer and get a 2nd Arctic Air Hat in the same style, just pay separate $9.99 fee.

Is there a money back guarantee?

Arctic Air Hat has a 60-day money back guarantee (less shipping, process and handling, fee) so you can try it out for yourself and see if you like them. There is a $3.00 restocking fee for returns.

What is the delivery time?

Our standard delivery time is 3 to 6 weeks. Orders will arrive via FedEx Smart Post.

Is this offer available in stores?

No, this offer is not available in stores.

Where do products ship from?

Nevada and New Jersey

What size are the hats?

Both the Brimmed and Cap style hats are designed to be one size fits most.

How do you clean it?

To clean Arctic Air Hat we recommend to hand wash in cold water with gentle soap.

What material is it made from?

Arctic Air Hat is made from nylon, aluminum film, cotton, and PU (polyurethane) film

How does it block the sun/UV rays?

Arctic Air Hat blocks the sun with a silver lining that reflects the sun’s rays and UV light.

How does it work?

You activate the Arctic Air Hat technology by wetting the cap before wear. Simply soak the cap in water, wring it out and put it on for a long lasting cool.

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How many "Double" offers would you like? (2 screens per offer)

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STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

STEP 5: Enter Your Shipping Information

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be added where applicable. A $1 web service fee will be added to each order. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service, please call 888-970-9332 or email To check the status of your order, please click

*Results may vary based on usage and environmental conditions. Best cooling results achieved when cooling liner is wet.

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