For customer service please call 888-970-9332 or email us at .To check the status of your order, please click here.

Frequently Asked Questions

Back to Home | Order Now!

What size are the hats?

Hats are designed to be one size fits most.
A head circumference of 22 inches (55.9 cm) to 23.5 inches (59.7 cm), hat size Small to XL, or an non-adjustable hat size (fitted) of 7 to 7.5.

Brimmed Hat
23.6 inches (60cm) around (circumference) with an adjustable toggle to make it smaller. The brim measures 3.5 inches (9cm) ahead, 4.3 inches(11cm) behind, and 3.3 inches (8.5cm) on each side.

Total edge to edge brim measurement is 15.75 inches (40cm) front to back (long) and 13.75 inches (35cm) side to side (wide).

23.6 inches (60cm) around at the biggest point as well. With the strap in the back to tighten and make smaller, it is about a 20.5 inches (52cm) circumference.

The brim on the front of the cap is 3.15 inches (8cm) long and 6.7 inches (17cm) wide.

How do you clean it?

To clean Arctic Air Hat, we recommend to hand wash in cold water with gentle soap.

What material is it made from?

Arctic Air Hat is made from nylon, aluminum film, cotton, and PU (polyurethane) film.

How does it block the sun/uv rays?

Arctic Air Hat uses a built-in radiant barrier that deflects and blocks the sun’s rays and UV light.

How does it work?

You activate the Arctic Air Hat technology by wetting the cap before wear. Simply soak the cap in water, wring it out and put it on for a long lasting cool.

*Results may vary based on usage and environmental conditions. Best cooling results achieved when cooling liner is wet.