For customer service please call 888-970-9332 or email us at arcticairhat@rephelpdesk.com .To check the status of your order, please click here.

Customer Service

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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

For customer service, please call 888-970-9332 or email arcticairhat@rephelpdesk.com.

To check the status of your order, please click here.

Arctic Air Hat sizing chart
*Arctic Air Hat fits up to hat size 7 ½ and accommodates sizes small to large.

Distributed by ©Ontel Products, 21 Law Drive, Fairfield, NJ 07004

*Results may vary based on usage and environmental conditions. Best cooling results achieved when cooling liner is wet.